Open hours

HAS AV Store (Frenchay) opening hours: 

Monday - Thursday: 09:00 / 16:30

Friday: 09:00 / 16:00

Closed 1-2


Please be aware that technical staff are often working away from the loans desk, so it is not possible for it to be permanently staffed during opening hours. Therefore, it is advisable to check that someone is available before coming to the HAS AV store. Please contact Keith Mitchell 3283763 in the first instance, especially if you require information about the equipment. Additional support, when collecting equipment, is available from the Learning Technologists in 2B76

Contact us

HAS AV Store

Phone: 0117 3283763

NEW Location: Room 2B35 Frenchay Campus

Please Note: We do not take bookings via email


Keith Mitchell - Learning Technologies AV Production 3283763

Hannah Duke - Psychology Technician 3284424

2B76 (opposite 2B35)

Tom Buckley - Digital Learning Manager

Ghizzi Dunlop - Learning Technologist







Welcome to Connect2, your online audio visual booking system for HAS. The service is based at Frenchay but is available to all staff and students working in HAS.

  • Please be aware that bookings and renewals will not be taken over the phone or via voicemail.
  • Collection and return of equipment is by arrangement only during opening hours.
  • Bookings will only remain on the system for three hours after the due collection time, so please make sure you are booking correctly and collect promptly.
  • Please return equipment by the due date as, with limited stock, overdues can affect other bookings.
  • To Edit your booking within the active loan period go to 'My Account' highlight the booking and click on 'Edit Booking'. You can change the duration of the loan up to the maximum loan period allowed for the item indicated in the listing.
  • To Renew your equipment go to 'My Account', Click on the relevant booking reference number and then click 'Renew Booking'. Select the item/s to be renewed and click on the renew button.
  • Renewals can only be made within the last 5 days of the loan period.
  • Renewals are for 14 days at a time. You can renew up to 4 times giving a maximum of 8 weeks over and above the initial booking.
  • Once a loan has expired you can not edit or renew the item and it must be returned to the HASAV store.
  • Edits and Renewals can only be extended if the equipment is available and has not already been booked by another user.

If you would like advice or a personal demonstration on how to use any of the equipment in this catalogue before the loan date, contact Keith Mitchell 3 days in advance of borrowing the equipment to arrange a demo.