Open hours

CHSS AV Store (Frenchay) opening hours:

Tuesday & Thursday: 09:00 - 16:30

Contact us

CHSS AV Store - Room 2B35 Frenchay Campus

Keith Mitchell - Digital Learning Service, AV Production and Connect2 Admin tel 011732 83763

Useful links

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Announcements

Renewals must be made during the active loan period. It is not possible to renew an overdue item. If you want to extend the loan of an item outside of the active loan period, you must contact the connect2 store as another user may have booked that item.

Tip: Use the availability calendar in the item listing to check that the item is available when you want it before making a booking. Switch between summary and detailed view to see the stock level for that item.

Help

  • Please be aware that bookings and renewals will not be taken over the phone or via voicemail.
  • Availability for any item can be found by clicking on the item description link.
  • Collection and return of AV equipment are only during opening hours.
  • AV Bookings will be canceled 12 hours after the due collection time, so please make sure you book correctly and collect promptly.
  • Please return AV equipment by the due date as, with limited stock, overdue equipment can affect other users' bookings.
  • To Edit your booking within the active loan period go to 'My Account' highlight the booking and click on 'Edit Booking'. You can change the duration of the loan up to the maximum loan period allowed for the item indicated in the listing.
  • To Renew your equipment go to 'My Account', Click on the relevant booking reference number and then click 'Renew Booking'. Select the item/s to be renewed and click on the renew button.
  • Renewals can only be made within the last 5 days of the loan period.
  • Renewals are for normally 14 days at a time. You can renew up to 4 times giving a maximum of 8 weeks over and above the initial booking.
  • Once an AV loan has expired you can not edit or renew the item and it must be returned to the HASAV store.
  • Renewals can only be extended if the equipment is available and has not already been booked by another user. Connect2 does not guarantee to be able to extend the loan period of an item if stock is not available.

If you would like advice or a personal demonstration of any of the audiovisual equipment, contact Keith Mitchell keith.mitchell@uwe.ac.uk.